> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://simplylisted.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Design Is Lower Than It Should be Or In The Wrong Spot?


# **Fixing Design Size and Placement Issues in Simply Listed**

If your template looks correct and the print area appears properly positioned, but your designs **shrink or shift lower** each time you test, then there are two potential easy fixes! 

### 1. **Ensure Your Design Stays Within the Print Area**

Unlike other platforms, Simply Listed requires your entire design—including any **transparent space**—to be **fully inside the dotted print area** in Printify.

🔍 **Common Issue:** If any part of your design, even transparent areas, extends **outside the dotted lines**, the final mockup may not display correctly.

📷 **Example:**  
![Example of transparent part of design going outside of print area](https://storage.crisp.chat/users/helpdesk/website/4dcb6ab716b32000/img3322_w4d6n5.jpeg =380x250)

### **How to Fix It**

To prevent this issue, make sure your design is sized **exactly** to fit within Printify’s recommended dimensions **before uploading**. Here’s how:

1. **Find the Correct Design Dimensions in Printify:**

* Open the **design upload** page in Printify.
    
* Click the **"i" (information) button** in the top left corner.
    
* Note the exact **recommended dimensions**.
2. **Create Your Design at the Correct Size:**

* Use a **canvas size that matches** Printify’s recommended dimensions.
    
* Ensure that **no part of the design extends past the print area**, including transparency.
![](https://storage.crisp.chat/users/helpdesk/website/4dcb6ab716b32000/img3433_1q8ogx.jpeg =210x300)

### **Until a Fix Is Released...**

We are actively working on a solution, but for now, following these steps will help ensure your designs appear correctly in Simply Listed mockups.

If you need further assistance, feel free to reach out to our support team! 🚀

### 2. ** You Need To Reposition Your Print Area After Cropping  **

**Another potential cause could be if you cropped your print area for a folded mockup or a mug for example, then any time you use the crop tool, you need to "reposition" your design after to tell Simply Listed which part of the design you would like to show. ** 
![here is where the reposition button is when you are clicked onto your print area](https://storage.crisp.chat/users/helpdesk/website/4dcb6ab716b32000/image-1-29-25-at-1034-pm_17o6jv9.jpeg =495x300) 
![Click Apply Image after repositioning or it WON'T SAVE](https://storage.crisp.chat/users/helpdesk/website/4dcb6ab716b32000/image-1-29-25-at-1035-pm_wq1itr.jpeg =517x300)
Pull the print area to show the part you want shown in the mockups and then make sure you click "Apply Image" after or else it won't save the changes! 


If you need further assistance, feel free to reach out to our support team! 🚀 ****