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# Picture And Text Not Coming Over From Printify, Only Graphic?

If you have added a graphic/picture on Printify and then added custom text using the Printify editor or added text using Printify's personalization feature and only the graphic/picture is showing up but not the text from Printify? 

|| At this time you CANNOT make mockups for items with text added on Printify

Printify currently does not send Simply Listed the text information that is added on their platform, so until they add that functionality to their site, we will be unable to make mockups for these items. We are trying to get Printify to add this functionality as soon as possible though but we are at their mercy for the timeframe. 

So sorry for any inconvenience! 

So if you have a graphic that is coming over but does not include the text added on Printify, then this is why.