My Design Is Cut Off?

Usually if your design is cut off, then it's a problem with the cropping feature

Check out the solution below and if this doesn't help then please reach out to our customer support team and send a photo of your template with the print area on it here in Simply listed and a photo of the mockup that has the issue!

1. If you have an issue where your design on the mockup is cut off like here in the photo

| This is an issue caused my cropping your print area but not reposition to tell Simply Listed which part you want to show in the mockup. This is an easy fix!

Click the three dots on the listing template and click edit
Click the print area that is having the issue
Click the reposition button on the top left
Move the print area to show the part of the design you want shown, for this shirt example you would pull it down so the bottom was cut off instead of the top for example
Make sure to click "Apply Image" on the top left or else the changes won't be saved
Save your template and use the test feature to make sure it's working correctly!
Here is a youtube video showing specifically how to make mockups for folded shirt mockups if you need a visual! Watch Here

Here is a video tutorial on how to properly crop folded shirts specifically

Updated on: 25/11/2025

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